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Facebook Channel Setup

You can set up the Facebook Messenger communication channel from the App Settings > Channel Settings page.
Follow the steps below to complete the setup process.

IMPORTANT

To connect your Facebook Messenger channel, you must have a Facebook Business Account.
Otherwise, the setup process cannot be completed.

Facebook Messenger

Start Setup ​

  • When you click the "Set Up" button, a pop-up window will appear. Click the "Continue" button to proceed using your Facebook profile credentials.

Facebook Setup

Permission Authorization ​

This page provides information about the permissions required to complete the HeloRobo setup.
The setup is completed based on the permissions granted.

Facebook Permissions

Setup Complete ​

  • Congratulations! Your Facebook Messenger channel has been successfully connected.

Setup Complete