v2.39.0

What's New / Improvements

1. Added Thinker Actions - Assign to Operator tool.
2. Added Thinker Actions - Customer tagging tool.
3. Added Thinker Actions - Chat Archiving tool.
4. Added setting to be able to send the chats found on the deleted operator to waiting or archive during the deletion process.

Fixes

1. Improvements have been made for the login screen.
2. The problem of the chat coming from the middle of the chat when switching between the chats in the Interviewed People has been fixed.
3. Improvements have been made to the operator list in the "Assign Chat" process.
4. The link problem for LiveChat has been solved.
5. Improvement was made in T-Soft e-commerce integration.

Feature Descriptions

1. Thinker Actions - Added Assign to Operator tool.

Thanks to the Assign to Operator tool, the chat is assigned to the designated operator when the flow reaches this step. It falls into the "Contacts" list of the relevant operator.

2. Thinker Actions - Added customer tagging tool.

Thanks to the customer tagging tool, when the flow arrives at this step, the customer with whom the conversation is taking place is assigned the specified tag.

3rd Thinker Actions - Added Chat Archiving tool.

The Chat Archiving tool automatically archives the chat when the flow reaches this step and sends it to the "Archived Contacts" list.

4. During the deletion process, the ability to send the chats from the deleted operator to the waiting list or archive has been configured.

In the operator deletion process, you can either archive all the conversations from the relevant operator or send them to the "Pending Contacts" list.