v2.57.0

New Featurs

1. Recently Used section added to the emoji page.
2. Customer Response Report added in Template Messages.
3. Character limit increased for quick message text shortcuts.
4. Option to set display limit for list view added to the Template Message sending report details page.
5. Cart Discount option added for Shopify e-commerce integration.

Fixes

1. Improved integration with Hepsiburada.
2. Improved Operator Performance Report.
3. Improvements made to the chat window.
4. Improved email service.

New Feature Descriptions

1. Recently Used section added to the emoji page

   Frequently or recently used emojis are now displayed in the emoji selection screen, customized per operator.

   

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2. Customer Response Report added in Template Messages

   If you’ve added Quick Reply buttons to your template message, you can now view the click details for each button in the sending report.

   

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3. Character limit increased for quick message text shortcuts

   Text shortcuts added to your quick responses in the chat window now have an increased character limit, raised from 5 to 10 for more flexible usage.

   

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4. Option to set display limit added to the Template Message sending report details page

   In the report details, you can specify the number of records you’d like to view per page through the designated field.

   

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5. Cart Discount option added for Shopify e-commerce integration

   Customers using Shopify integration can now apply discounts directly to the cart during chat sessions. You can access and apply discount codes set up in your Shopify panel from this area.

   

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