v2.40.0

What's New / Enhancements

1. Added HeloRobo action "Chat Pinning" tool for Thinker.
2. Added HeloRobo action "Add Customer Note" tool for Thinker.
3. Added HeloRobo action "Block Chat" tool for Thinker.
4. Added HeloRobo action "Send to Pending" tool for Thinker.
5. Added HeloRobo action "Assign to Team" tool for Thinker.
6. Added "Route to Flow" tool for Thinker.
7. Added "Operation" tool for Thinker.
8. Added message limit and remaining information display for WhatsApp.
9. Added Thinker to LiveChat channel settings page.
10. Added hint to "Share Product" button
11. Added the ability to turn on/off chat process messages.
12. In e-commerce integration, open/hide the cart and catalog area button has been added.
13. Added separate list for chats active in Thinker.
14. Agent Monitoring screen has been renewed.

Fixes

1. Improvements have been made in T-Soft e-commerce integration.
2. LiveChat system improvement has been made.
3. An improvement has been made in the “Customer Label and Note” report.
4. An improvement has been made in the process of sending single messages.
5. Improvements have been made in the quick messages area.

Feature Descriptions

1. Chat Pinning Tool

2. Add Customer Note Tool

3. Chat Blocking Tool

4. Send to Pending Tool

5. Assign to Team Tool

6. Redirect to Flow Tool

7. Operation Tool

8. Message limit and remaining display added for WhatsApp.
   You can now view your messaging limit and usage for your Meta Business WhatsApp account.

9. Thinker added to LiveChat channel settings page.
   Thinker support has been added to the LiveChat channel.

10. Tooltip added to the "Share Product" button.
    

11. Toggle feature for showing/hiding chat operations messages.
    You can hide or reveal records related to chat operations.

12. Toggle button added for cart and catalog sections in e-commerce integration.
    If you have e-commerce integration, you can hide or show the cart and catalog sections.

13. Separate list added for active chats with Thinker.
    A new list has been added for chats where the Thinker chatbot is active. This provides a more streamlined structure for the "Pending People" list.

14. Redesigned Agent Monitoring screen.
    In the new Agent Monitoring page, you can view operator-based chats and access chat-based message flows.