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v2.62.0

New features have arrived with version 2.62.0! Are you ready to explore the innovations that will take your experience to the next level?

New Features

  1. Service user creation page has been added.
  2. HeloRobo Backup browser extension has been launched.
  3. Multiple account usage has been added for marketplace integrations.
  4. The ability to start a chat with people who comment has been added.
  5. 2FA (Two-Factor Authentication) support for WhatsApp Business transactions has been added.
  6. The "Product Recommendation" feature has been added to the HeloBot module.

Fixes

  1. Improvements have been made to the Quick Response process.
  2. Enhancements have been made to the template message sending approval page.
  3. Improvements have been made on the Social Media Management page.

Feature Explanations

1. Service user creation page added.

More control and flexibility are now in your hands. You can easily create the token (key) you need for WhatsApp Backup processes or HeloRobo API usage directly from the panel!

Create Service User


2. HeloRobo Backup browser extension launched.

Manage all your communications in one place without losing your chat history. Now, you can take the backup of any WhatsApp number you want to add to HeloRobo and easily transfer it to the HeloRobo panel!

WhatsApp Backup Extension

You can easily select the date range for the backup, and if you wish, you can include chat media (documents, videos, images, etc.) in the backup. Customize all your data according to your needs!

WhatsApp Backup Extension


3. Multiple account usage added for marketplace integrations.

If you have multiple accounts on relevant marketplaces (Hepsiburada, Trendyol, and Pazarama), you can now add all of them to your panel and manage all your accounts easily through HeloRobo!

Marketplace - Add Multiple Accounts


4. Ability to start a chat with people who comment added.

You can now start a direct chat with people who comment on any of your posts on social media accounts! Explore this feature to increase engagement and strengthen communication.

Start Chat from Comment


5. 2FA (Two-Factor Authentication) support for WhatsApp Business transactions added.

Activating 2FA for your WhatsApp API numbers is now easier than ever! You can contact our support team to activate this security enhancement in no time.


6. "Product Recommendation" feature added to the HeloBot module.

HeloBot now provides detailed information about your products and can even make product recommendations based on your customers' needs. Try it now to explore more!

Test Environment Image

HeloBot - Product Recommendation

    1. Customer's question
    1. Detailed product information provided by HeloBot
    1. Product images

Chat Image

HeloBot - Product Recommendation

HeloRobo Support

If you have any questions, please reach out to us via email at support@helorobo.com or call our 0850 241 88 88 WhatsApp and Call Communication Center number.