v2.44.0

New Features / Improvements

1. Font size and appearance improvements have been made.
2. Option to mark chats as unread has been added.
3. Bulk archiving feature for Pending Contacts on a channel basis has been introduced.
4. Date column added to Customer Tag and Note report.
5. Quick filtering for chats in Pending Contacts on a channel basis has been added.
6. Notification added for new questions in Trendyol integration.

Fixes

1. Shopping cart and product catalog in e-commerce integration now remain active or inactive on an Agent basis.
2. Issue with replying to comments on the Social Media Management page has been resolved.
3. Improvement made for the "Pending Contacts" list.
4. Various enhancements made in Trendyol integration.
5. Sorting issue based on date resolved on the Conversations page.
6. Various improvements made on the Channel Settings page.
7. Exporting of variables in Thinker flows enabled.

Feature Descriptions

1. Font size and appearance improvements

   • Font size and appearance in chat lists have been enhanced for a livelier view.

   

2. Option to mark chats as unread

   • Previously read chats can now be marked as unread.

   

3. Bulk archiving feature for Pending Contacts on a channel basis

   • You can now filter and archive pending contact chats on a channel basis. Date range can also be specified in the filtering process.
   • You can access this feature through Application Settings > Channel Settings page, from the editing page of the relevant channel.

   

4. Date column added to Customer Tag and Note report

   • You can now view the assignment date of tags assigned to chats in the Customer Tag and Note report. Date range can also be specified in the filtering area.

   

5. Quick filtering for chats in Pending Contacts on a channel basis

   • You can see the total number of pending contacts in the Pending Contacts list. When you click on the relevant channel name in the list, you can quickly filter pending chats only in the selected channel.

   

6. Notification added for new questions in Trendyol integration

   • You will see a notification icon on the menu when you receive a new question for a product on Trendyol marketplace.