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v2.86.0 ​

With version v2.86.0, brand new features are now available! Get ready to explore the latest updates designed to improve your experience even further.

What's New ​

  1. Webhook Actions have been developed for Shopify integration.
  2. Export functionality for Lead Center records has been improved.
  3. The Marketplace Module has been added to the HeloRobo Mobile application.

Improvements & Fixes ​

  1. Improvements were made to the login screen.
  2. Improvements were made to the Template Message Sheets upload process.
  3. Improvements were made to outgoing messages after chat archiving.
  4. Infrastructure improvements were made for the Marketplace module.
  5. Improvements were made to the automatic assignment process.
  6. Improvements were made to cart reminder flows for E-Commerce website infrastructures.

Feature Details ​

1. Webhook Actions developed for Shopify integration ​

With this enhancement, you can instantly track important order events in your Shopify store and automatically send predefined WhatsApp message templates to your customers.

  • Order created
  • Order updated
  • Order canceled
  • and other webhook triggers

From the Webhook Actions section located under
Application Settings > Integration Settings;

you can:

  • Select a channel,
  • Define message templates,
  • Manage your automated flows.

Shopify Webhooks

2. Export functionality improved for Lead Center records ​

You can now easily export records from the Lead Center, download filtered data in Excel format, and manage your operational processes more efficiently.

Lead Export

3. Marketplace Module added to the HeloRobo Mobile application ​

You can now easily view and respond to customer questions from your Trendyol, Hepsiburada, and Pazarama stores directly through the mobile application.

  • Filter answered / unanswered questions
  • Respond quickly via mobile
  • Manage marketplaces from a single screen
  • Track product and order-based questions

You can now manage your marketplace operations from anywhere.

Mobile Stores

We Are Here to Help

If you have any questions or need support, you can reach us through the following channels:

📧 E-mail: support@helorobo.com

📞 WhatsApp & Call Center: 0850 241 88 88

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