How to Bulk Archive Chats?

You can archive chats in bulk channel-wise from the Pending List.

Chat Archiving Setting

Click on the Edit button of the relevant channel from the Application Settings > Channel Settings page. You can perform the operation using the Chat Archiving Setting located at the bottom of the opened page. You need to specify a date range for the chats you want to archive.

• Start Date
• End Date

This way, all chats starting between the specified two dates will be archived.

Authorization

Important

Only the first administrator user (SuperAdmin) can perform this operation. Otherwise, you will receive an error message. In this case, you can contact your administrator.