HeloRobo

English

Turkish

English

Turkish

Appearance

v2.84.0 ​

With version v2.84.0, brand new features are here for you! Are you ready to explore the innovations that will take your experience even further?

New Features ​

  1. Coexistence feature in WhatsApp channel setup has been enhanced.
  2. Business Lead Center integration has been improved.
  3. Bulk Actions feature in the Chat screen has been enhanced.
  4. Interactive Message feature in the Livechat project has been enhanced.
  5. "Operator is typing" indicator in the Livechat project has been enhanced.

Improvements & Fixes ​

  1. Improvements have been made in the Marketplace quick reply field.
  2. Improvements have been made for the Cash on Delivery option in the Shopify integration.
  3. Azerbaijani language support has been added to the login page.
  4. Improvements have been made on the Packages - Payments screen.
  5. Improvements have been made on the Message Template Send Date screen.

Feature Details ​

  1. Coexistence support has been added to WhatsApp channel setup

Coexistence support has been added on the WhatsApp side. With this development, businesses can continue using their existing WhatsApp Business App on their phones while also using HeloRobo via API integration. Thus, both the mobile application and the HeloRobo infrastructure can be used together.

For detailed information, click here.

Coexistence Onboarding

  1. Business Lead Center integration has been enhanced.

You can now easily view the potential customers obtained from your lead ads through the HeloRobo Lead Center menu. This makes lead management more centralized and efficient, while enabling more effective tracking of related processes within the system. With additional features coming soon, you will be able to quickly contact your potential customers via messaging and calls.

Lead Center

  1. Bulk Actions feature in the Chat screen has been enhanced.

With the Bulk Actions improvement added to the Chat screen, users can perform actions on multiple conversation records simultaneously. This feature accelerates operational processes and provides ease of use, especially in high-volume chat environments.

Bulk Actions

  1. Interactive Message feature in the Livechat project has been enhanced.

Interactive Message support has been enhanced on the Livechat side. With this feature, guiding messages can be shown to visitors, increasing user interaction and providing a smoother communication experience.

Interactive Message

  1. "Operator is typing" indicator in the Livechat project has been enhanced.

An “Operator is typing” indicator has been developed for delays that may occur in AI-driven conversations on the Livechat screen. With this enhancement, visitors can see in real time that a response is being prepared, providing a more transparent waiting experience.

Agent Writing Indicator

We Are Here for You

If you have any questions or need support, you can reach us through the channels below:

📧Email: support@helorobo.com

📞WhatsApp & Call Center: 0850 241 88 88

Copyright © HeloRobo