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v2.85.0 ​

With version v2.85.0, brand new features are here for you! Are you ready to explore the innovations that will take your experience even further?

New Features ​

  1. Abandoned Cart Reminder Message for Site Integration feature has been added.
  2. Utility Message Sending feature has been enhanced.
  3. Template Message Editing feature has been enhanced.
  4. Sending Template Messages in Lead Center feature has been enhanced.
  5. Model Selection and Unsupported Content Message features have been enhanced in the Helobot project.

Improvements & Fixes ​

  1. Do Not Assign Chats from Waiting List option has been added to the Auto Assignment feature.
  2. Improvements have been made on the Message Template Sending screen.
  3. Improvements have been made to the Google Sheets node in the Thinker project.
  4. Telegram channel support has been added to the Thinker project.
  5. Improvements have been made in the Livechat project.

Feature Details ​

  1. Abandoned Cart Reminder Message for Site Integration feature has been added

An Integration-Based sending option has been added under the "Abandoned Cart Reminder" tab on the Integration page. With this feature, companies that integrate their e-commerce sites with HeloRobo can automatically send reminder messages via WhatsApp when customers leave items in their cart without completing the purchase.

Abandened Checkout

  1. Utility Message Sending feature has been enhanced.

Previously, only Marketing message types were supported in message template sending. With this update, support for Utility message types has also been added. Users can now send informational messages such as order notifications, shipment tracking, and payment reminders via templates.

Utility Template

  1. Template Message Editing feature has been enhanced

The Template Message Editing feature has been improved. With this update, users can edit the content of previously created message templates once per day. This allows quick adjustments without needing to delete and recreate the template.

Template Edit

  1. Sending Template Messages in Lead Center feature has been enhanced.

The Message Sending feature has been added to the Lead Center. With this update, template messages can be sent directly to leads, and conversations can be initiated through templates. This allows users to quickly establish the first contact with potential customers via WhatsApp during the lead stage.

Lead Center Message Template

  1. Model Selection and Unsupported Content Message features have been enhanced in the Helobot project.

Enhancements in the Helobot project are ongoing. With the Model Selection feature, users can choose the AI model to be used during dataset creation based on their needs. With the Unsupported Content Message feature, when the bot cannot respond to certain message types (such as images, videos, audio, etc.), an automatic informational message is sent to the customer. This helps customers understand why their message was not answered and guides them to continue communication in a supported format.

Helobot Model Selection

We Are Here for You

If you have any questions or need support, you can reach us through the channels below:

📧Email: support@helorobo.com

📞WhatsApp & Call Center: 0850 241 88 88

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