Send WhatsApp Template Message

You can send a previously created WhatsApp template message through 3 different areas:

• 1. WhatsApp Bulk Messaging
• 2. Initiate a Chat
• 3. Send to Expired Session Chat
     (For details, check this document)

In this article, we will focus on the WhatsApp Bulk Messaging feature.

Message List

In the “Message Templates” menu, the Message List page shows all your created templates.

Status Definitions

• APPROVED: This message is approved and can be sent.
• PENDING: This message is under review by Meta.
• REJECTED: This message was rejected and cannot be sent.

Send

To send a template message in bulk, click the Send button. You’ll be redirected to the sending page.

What’s on this page?

1. Select Contact Source (Details)

   • 1.1 Excel
   • 1.2 Google Sheets
   • 1.3 HeloRobo Contacts

2. Selected Contact List

3. Message Preview

4. Schedule Send Time (Details)

5. Set Sending Speed (Details)

6. Add Action to Quick Reply Buttons (Details)

7. Meta’s 24-Hour Sending Limit for Your WhatsApp Account

Note:

This limit is determined by Meta and is separate from your HeloRobo plan.
For more details, click here.

Once your contact list is loaded, you are ready to send.

You can schedule for a future date/time, adjust the send speed, or add quick reply actions, then click the Send to Selected button.

Confirm Send

The confirmation screen shows the number of recipients and your Meta sending limits.

Review the details and click Confirm and Send.