Skip to content

Facebook Generic Message

It's a message type provided by the Facebook messaging application, offering various options.

Use Cases

  • Sending a message with Text, optionally accompanied by Image and buttons with different options,
  • Directing customers to different actions based on the buttons in the message,
  • Redirecting to the URL specified in the message content when clicked,

it can be used as needed.

Important Details

  • There are 2 different option types: buttons and URL.
  • The maximum number of buttons or URLs can be 3, minimum 1.
  • Nodes cannot be connected to the URL selected in the options.
  • Adding an image or directing to the URL specified in the message content upon clicking is optional.
  • In this message type, if the customer sends another message without selecting one of the specified buttons, the flow continues from the red-labeled button at the bottom of this Node. If there is no Node connected to the red-labeled button, the flow ends.